Privacy policy

1. Who is responsible for your data

The controller of your personal data is FLUXER Spółka z ograniczoną odpowiedzialnością (Polish limited liability company), ul. Szlak 77/222, 31-153 Kraków, Poland, registered in the Polish National Court Register (KRS) under number 0001268019, NIP (Polish tax ID) 6762728312. CraftPartners is a brand of this company.

For any questions about your personal data, you can contact us at email.

2. What data we collect

We only process the data you give us when you contact us:

• through the contact form on this website,
• by email, phone or WhatsApp.

This is usually your name, company name, email address, phone number and the information about your project that you write in your message.

Messages from the form are sent to our mailbox by an email delivery service (Resend). We do not keep them in a database on the website.

3. Why we use your data and on what legal basis

• To answer your enquiry, prepare an offer and talk with you before signing a contract (Art. 6(1)(b) GDPR).
• To carry out a signed contract (Art. 6(1)(b) GDPR).
• For business contact and, if needed, to establish, pursue or defend legal claims. This is our legitimate interest (Art. 6(1)(f) GDPR).

Giving us your data is voluntary, but without it we cannot answer your enquiry.

4. How long we keep your data

As long as we need it to handle your enquiry and, if we work together, for the time of our cooperation. After that, until possible claims expire and as long as the law requires, for example tax law.

5. Who can see your data

We do not sell your data and we do not share it with other companies for marketing. Only these parties may have access to it:

• our email provider and our website hosting provider (Cloudflare), as far as needed to run these services,
• the email delivery service Resend (Resend, Inc.), which delivers messages from the contact form to our mailbox,
• our accountants and legal advisers, if needed,
• public authorities, if the law requires it.

Resend and Cloudflare are based in the USA, so your data may be transferred outside the European Economic Area. This happens only with the safeguards allowed by the GDPR, for example the EU Standard Contractual Clauses.

If you write to us on WhatsApp, WhatsApp (Meta) also processes your data under its own privacy policy. Meta may transfer data outside the European Economic Area, for example to the USA, using the safeguards allowed by the GDPR.

6. Cookies and statistics

This website does not use cookies and does not track individual visitors. Fonts and all other files of the website load from our own server. The server may record basic technical information, such as your IP address and browser type, only to keep the website safe and working.

To see how many people visit the website and which pages they view, we use Cloudflare Web Analytics. It works without cookies, does not identify you and does not follow you on other websites. It only collects anonymous data, such as the page visited, the referring website, country, browser and device type. This is our legitimate interest in understanding and improving the website (Art. 6(1)(f) GDPR).

To protect the contact form against spam, we use Cloudflare Turnstile. When you use the form, Cloudflare checks basic technical information about your browser and device, such as your IP address, to tell people from bots. This is our legitimate interest in keeping the form safe (Art. 6(1)(f) GDPR).

7. Your rights

You have the right to:

• access your data and get a copy of it,
• correct your data,
• have your data deleted,
• limit how we process your data,
• move your data to another company,
• object to processing based on our legitimate interest.

To use these rights, write to us at the address in section 1. You can also complain to the data protection authority in your country or to the Polish authority, the President of the Personal Data Protection Office (UODO, ul. Stawki 2, 00-193 Warsaw, uodo.gov.pl).

We do not make automated decisions and we do not profile your data.

8. Changes to this policy

If we change how we process data, we will update this page and the date at the top.